Platinum Queenstown

Guests under the age of 25 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that there is a 3% charge when you pay with a Visa Mastercard credit card or American Express credit card. All villas are fully self-contained and self-catering and rates do not include daily housekeeping service. This service is available for an additional charge of $35 per service and can be arranged at the time of arrival.

Any stays of 5 nights or more will receive a complimentary mid-stay housekeeping service included within the nightly rate. BBQs are available for hire at the rate of $20 per night and available for a maximum of 3 nights per stay. Subject to availability. As a valued guest we want to let you know about our continued commitment to offering our outstanding service throughout this Covid-19 Global Pandemic. We have placed additional Covid-19 information in your villa to read at your leisure.

At Platinum the safety and wellbeing of our guests and team members is paramount. We take pride in maintaining the highest standards to help protect all guests to the best of our ability.