The Alps Apartment

Very Good
Traveller Type: Family with Young Children
  : wifi and TV was the problem couldnt connect until last day of stay.

Very Good
Traveller Type: Family with Young Children
  : +Spacious space 3floors! 3 bedrooms (2 bedrooms + 1 studio room with ensuite and own living room), 2 bathrooms, 2 toilets, laundry, kitchen, and living room. +clean and modern +heating bathroom floor!+enough toiletries and cleaning products : most holiday homes only provide starter packs. But the alps apartment provided enough supplies for our whole 8 days stay for 7ppl.
  : -some facilities are broken/needed attention : the dryer was broken/noisy - staff quickly responded to this matter, though it couldn't be replaced during our stay, so we had no dryer. The dishwasher was a bit old model and cant clean properly, so we needed to prewash our dishes before putting them in the washer. The vacuum couldn't vacuum anything. -location is close to town, but*** it is uphill*** and there are no groceries nearby, so a bit of a walk or a taxi is needed if you have no car and buy lots of groceries.

Pleasant
Traveller Type: Family with Young Children
  : Good size for a large family- 2 bathrooms and good bedroom space. Bedding was soft and cozy.
  : So many stairs!!!! Not bad walk into town, but what a climb to get back up to the accommodation. Fine (with effort) for us adults, but tough with little kids.

Very Good
Traveller Type: Family with Young Children
  : It was a bit chilly when we came in and the inverter heater took awhile to kind of heat up the room.Good thing the comforter was warm enough even if we did not turn on the electric blanket.

Wonderful
Traveller Type:
  : lots of space clean and tidy and great distance into town etc
  : beds were a bit hard

Very Good
Traveller Type: Family with Young Children
  : very comfortable living room and dining table. Kitchen fulfilled everything we need.
  : the heaters filter in the ground floor bathroom need a little cleaning. sofa bed got a bit pilling on it.

Wonderful
Traveller Type: Family with Young Children
  : Generally it is very spacious with most facilities provided. Very interesting 3 level design of the accommodation and my kids liked staying at the bottom. Actually it was one of the best stays in our whole trip.
  : It was a bit walk to the business area and unfortunately we could not really see the lake in the room though it is facing that way. We were a bit surprised that there is no air conditioning in the room. However we found out that this was very common in New Zealand.

Disappointing
Traveller Type: Family with Young Children
  : It had the utilities you needed
  : All bedding duvets and sheets were very unclean. Back up duvets and blankets on shelves were also unclean with brown and yellow stains all over. The sofa bed was broken and not communicated to us beforehand. This resulted in my father hurting his back trying to sleep on it and the entire family having a terrible first night on unclean bedding. We got support the next day with new duvets and sheets however were not compensated fairly for half the stay that was lost and the discomfort and pain that my father had endured. We were promised compensation that kept decreasing in amount and after we settled on a number the excuse of exchange rates and miscalculation of additional fees was used to justify not receiving the promised small amount of compensation. This amount was not even 1/3 of what we paid whist half of the stay was affected and the complete stay affected for my father. Very disappointed and a shame as the location is nice and meeting one of the staff members seemed lovely but overall very disappointed and unfairly compensated for the experience.

Wonderful
Traveller Type: Family with Young Children
  : A fun nod to yesteryear with easy beach access. Its a delightful little town. The staff were wonderful.
  : Cooking was limited.

Pleasant
Traveller Type:
  : Spacious, clean, good view
  : No air conditioning. Upstairs gets quite hot. Staff accidentally took our car keys and waited 12 hours to return them.